We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
Your main goal will be to ensure that our relationships with customers are strong, profitable and enduring.
What you’ll do:
- Manage and develop Tremend accounts for European Institutions
- Foster positive relationships with our customers as their primary point of contact
- Ensure the timely and successful delivery of our according to customer needs and objectives
- Ensure that contract terms and conditions are met
- Identify upselling and cross-selling opportunities
- Address customer issues with speed and efficiency
- Coordinate proposal submissions
- Travel to client sites and other related events as required
- Proven experience in a similar role and record of high performance and substantial achievements in your past positions
- Ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Strong analytical and problem-solving skills
- Solid technical background and great knowledge of SDLC. Previous software project management experience is a plus.
- Fluency in English is required
- BSc degree in Computer Science or relevant field is a plus